Play Responsibly at Karamba

At Karamba, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gaming across every product we offer, whether you are spinning our slots, playing in our live casino, or placing a bet through Karamba betting. We want every visit to Karamba Casino to be a positive experience, and we have put a range of tools and safeguards in place to help you stay in control of your play.

We operate under the UK Gambling Commission (account 52894, licence 052894-R-329546-007) and hold a Malta Gaming Authority licence (MGA/B2C/370/2017). These licences require us to maintain strict standards of player protection, and we take these obligations seriously. Our responsible gaming policy applies to everyone who registers at Karamba Casino UK, regardless of which games, bonuses, or payment methods you use.

Our Commitment to Safer Gambling

We understand that for the vast majority of our players, gambling at Karamba is simply a form of fun. However, we recognise that for some, gambling can become a problem. That is why we have built a series of tools directly into your account area so you can manage your Karamba Casino login, monitor your activity, and set boundaries that suit your personal circumstances.

We provide deposit limits so you can control how much money you add to your account on a daily, weekly, or monthly basis.
We offer loss limits to help you cap the amount you are willing to lose over a set period.
We allow you to set session time limits so you are reminded when you have been playing for an extended period.
We provide a reality check feature that displays how long you have been logged in during a single session.
We offer a time-out option, allowing you to temporarily suspend your account for a period of your choosing, from 24 hours up to six weeks.
We support full self-exclusion, giving you the ability to close your account for six months, one year, or longer.

All of these settings can be adjusted directly from your account dashboard. Once you have set a limit, we will apply it immediately, and any request to increase a limit will only take effect after a cooling-off period, in line with regulatory requirements. Reducing a limit, on the other hand, takes effect straight away.

Self-Exclusion and Account Closure

If you feel that you need a longer break from gambling, we make self-exclusion simple and effective. When you self-exclude with us, we will close your Karamba casino account, remove you from all marketing communications, and prevent you from opening a new account for the duration of the exclusion period. We will also do our best to ensure you do not receive promotional material relating to Karamba bonuses, Karamba free spins, or any other Karamba casino promotions during this time.

For players in the United Kingdom, we participate in GamStop, the national self-exclusion scheme. Once you register with GamStop, we will restrict access to Karamba Casino and other participating UK-licensed operators. We strongly encourage anyone who feels their gambling is becoming unmanageable to consider this option alongside our own self-exclusion tools.

Recognising the Signs of Problem Gambling

We encourage every player to regularly reflect on their gambling habits. Some signs that gambling may be becoming a problem include:

Spending more time or money than you originally planned when playing our slots or using our live casino.
Chasing losses by depositing additional funds to try to win back what you have lost.
Neglecting work, relationships, or personal responsibilities because of gambling.
Borrowing money or selling possessions to fund your gambling activity.
Feeling anxious, irritable, or preoccupied with gambling when you are not playing.
Hiding your gambling activity from family or friends.

If any of these apply to you, we recommend taking immediate action by setting limits on your Karamba online casino account, taking a time-out, or reaching out to one of the support organisations listed below.

Support Organisations

We work alongside independent organisations that specialise in helping people manage gambling-related harm. We recommend the following resources to anyone who needs further support:

BeGambleAware – offering free, confidential advice and support for anyone affected by problem gambling.
GamCare – providing counselling, support groups, and a dedicated helpline for gambling issues.
GamStop – the UK's national self-exclusion scheme covering all licensed operators, including Karamba Casino UK.
Gamblers Anonymous – a peer support network for individuals looking to overcome gambling addiction.

We also provide self-assessment tools within our platform to help you evaluate your own gambling behaviour. These questionnaires are designed to give you an honest picture of your habits and can be completed privately at any time.

We remain fully committed to responsible gaming across every aspect of Karamba Casino, from our slots and live casino games to our sports betting and bingo offerings. Your wellbeing matters to us, and we will continue to invest in tools, partnerships, and player education to make sure Karamba stays a safe place to play.

FAQ

What age verification checks do you carry out?

We take our responsibility to prevent underage gambling extremely seriously. Only players aged 18 or over are permitted to register and play at Karamba Casino. We carry out identity and age verification checks before processing your first withdrawal, and we reserve the right to request additional documentation at any stage of your relationship with us. If we discover that an account has been opened by someone under the legal gambling age, we will immediately close the account and void any winnings. We also recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites, including through the Karamba app or Karamba mobile app on shared devices.

How do you handle marketing communications?

We design our promotional offers, including Karamba bonus codes, Karamba free spins, and other Karamba Casino bonus campaigns, to be transparent and fair. We do not target self-excluded players with marketing material, and we ensure our advertising does not appeal to individuals under the age of 18. If you have opted out of marketing communications, we will honour that request across all channels, including email, SMS, and push notifications from our Karamba mobile app.

How can I get in touch for support?

If you have any concerns about your gambling, or if you would like assistance setting limits, requesting a time-out, or arranging self-exclusion, our customer support team is available around the clock. You can reach us via live chat 24/7, through our contact form, or by emailing karamba@gamingcustomersupport.com. We are here to listen without judgement and to help you find the right tools to keep your gaming experience safe and enjoyable.

Content updated: September 22, 2026